WhatsApp Business API Automation Services
WhatsApp Business API automation for instant replies and lead follow-up, so no customer enquiry goes unanswered.
What WhatsApp automation covers
From instant auto-replies to full automated follow-up sequences.
Instant Auto-Replies
Customers get an immediate response the moment they message, even outside business hours.
Lead Capture Flows
Automated question flows that qualify enquiries and collect the details your team needs to follow up.
Broadcast Campaigns
Bulk WhatsApp messages to your customer list for offers, updates and reminders, sent through the official API.
Order & Booking Updates
Automated confirmation and status messages for orders, bookings or appointments.
Team Inbox Setup
Shared WhatsApp inbox so multiple team members can respond without losing conversation history.
Green Tick Verification Support
Guidance and setup support for getting your WhatsApp Business account officially verified.
Why automate WhatsApp
It's where your customers already are, and where they expect a fast reply.
No missed enquiries
Every message gets an instant first response, even when your team is offline.
Higher lead conversion
Faster replies mean fewer potential customers wandering off to a competitor.
Less manual work
Routine questions and updates are handled automatically, freeing your team for real conversations.
Official API, not a workaround
Set up through the official WhatsApp Business API - reliable and account-safe.
How we run your whatsapp business automation
A straightforward, four-step process from first call to reporting.
Map Your Enquiries
We review the common questions and enquiry types your business receives on WhatsApp.
Build Automation Flows
Auto-replies, lead capture questions and follow-up sequences are built around those enquiries.
Connect & Test
The API is connected to your number and tested end-to-end before going live.
Launch & Monitor
Automation goes live, with ongoing monitoring to keep replies accurate and useful.
WhatsApp automation - common questions
Do I need a new phone number for WhatsApp Business API?
In most cases, yes - the WhatsApp Business API requires a dedicated number that isn't already active on regular WhatsApp or WhatsApp Business app. We'll guide you through this during setup.
Can customers still reach a real person, or is it all automated?
Automation handles instant first responses and routine questions - conversations that need a human are routed to your team's shared inbox.
Is WhatsApp broadcast messaging allowed for marketing?
Yes, through the official WhatsApp Business API with customer opt-in, using approved message templates - this keeps your account compliant and safe from bans.
How long does WhatsApp automation setup take?
Typically 1-2 weeks, including API approval time from Meta, flow building, and testing before launch.
Tired of missing enquiries on WhatsApp?
Let's set up automation that replies the moment a customer messages you.